At Valorbet.Mobi, we are dedicated to protecting your personal information. This Privacy Policy details the information we collect when you use our services, why we collect it, and how we use and safeguard it.
Agreement and Incorporation This Privacy Policy forms a binding agreement between you and Valorbet.Mobi (referred to as ‘We’, ‘Us’, or ‘Our’). It is an essential part of our Terms and Conditions. The website Valorbet.mobi (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”).
Policy Modifications We may update this Privacy Policy periodically. Changes will be posted on our platforms, and we recommend checking this policy regularly to stay informed.
1. Privacy
Personal Information is defined as any data that can identify an individual, including names, dates of birth, physical addresses, email addresses, and phone numbers. This information is collected when you use our website, register for an account, or utilize our services. Additional data such as contact details, shipping and billing information, transaction history, website preferences, and service feedback may also be gathered. This information is stored on servers located in Germany and other locations as needed. When interacting with our services, our servers log activity data, including IP addresses, access times and dates, visited web pages, language preferences, crash reports, and browser types. This data is essential for providing and maintaining the quality of our services. We ensure that no Personal Information is collected without your knowledge.
2. Information Collection
We may automatically gather certain data as mentioned above and receive Personal Information that you provide through our services or other interactions on the Valorbet.Mobi site. Additionally, we may receive Personal Information from online vendors, service providers, and customer lists legally acquired from third parties. We engage third-party service providers to offer technical support, process transactions, and maintain your account. Personal Information you provide to these entities is accessed by us and used in accordance with this Privacy Policy. This information is disclosed to third parties only as specified in this policy, with measures in place to protect your privacy.
3. Data Collection and Usage
We use the Personal Information collected to deliver our services, provide customer support, conduct necessary security checks, process transactions, assist in third-party promotions, and meet business requirements related to service operation. We may share your Personal Information with selected partners and use it to offer you promotional information about our products, services, and those of our partners. Occasionally, we may request additional information through surveys or contests, participation in which is voluntary. By accepting any contest prizes or winnings, you consent to the use of your name for promotional purposes without additional compensation, except where prohibited by law. Unless opted out, your Personal Information may also be used to provide you with promotional information.
4. Information Disclosure
We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of users or the public. If we detect any fraudulent activity, we reserve the right to share relevant information with other gaming sites, banks, credit card companies, and authorities. For research purposes on addiction prevention, data may be anonymized and shared with appropriate institutions.
5. Excluded Disclosures
You can opt out of receiving promotional communications through your account settings or by contacting our Customer Service. You can also update your Personal Information or lodge complaints regarding our data use. We will update or mark information as needed to prevent future marketing use. This Privacy Policy does not prevent us from retaining your Personal Information if required by law.
6. Access and Control
We store information on your device through cookies, which are small text files recording your preferences. We also use flash cookies, similar to browser cookies, to remember details about your visits. Cookies help us monitor traffic, improve services, and display relevant advertisements. Strictly necessary cookies enable essential website functions and ensure efficient operation. These cookies store information collected during registration, helping us recognize you as a customer. We also use session-based, persistent, and analytical cookies to improve user experience. You can manage cookie preferences through your browser settings or Flash Player settings, although declining cookies may limit website functionality.
7. Cookies and Tracking Technologies
To play real money games, financial transactions are required. We use third-party electronic payment systems to process these transactions, and by accepting this Privacy Policy, you consent to the necessary use of Personal Information for this purpose, including international transfers. We ensure that our payment systems protect your privacy.
8. Electronic Payment Providers
We may conduct security reviews to verify registration data, ensure compliance with our Terms and Conditions, and detect potential fraud. By using our services, you authorize us to use and disclose your Personal Information for these reviews, including international transfers. Security reviews may involve obtaining credit reports or verifying information against third-party databases. You agree to provide any requested information or documentation for these reviews.
9. Security Reviews and Audits
We prioritize security and use advanced techniques to protect Personal Information. Data is stored in an encrypted and password-protected database within our secure network, supported by state-of-the-art firewall software. We also ensure our subsidiaries, agents, affiliates, and suppliers employ adequate security measures.
10. Security Measures
Personal Information may be stored and processed in any country where we or our affiliates, suppliers, or agents operate. By using our services, you consent to international data transfers. We ensure that our agents, affiliates, and suppliers uphold our privacy standards regardless of location.
11. Minor Protection
We do not knowingly collect Personal Information from minors. If we discover that a minor has provided us with Personal Information, we will delete it immediately. We encourage parents and guardians to monitor children’s online activities to ensure their safety.
12. Global Data Transfers
We are not responsible for the privacy practices of third-party sites linked to or from our services or those administering our affiliate program. Information collected by third parties is governed by their privacy policies.
13. Third-Party Websites
Our services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability. We are not responsible for events beyond our control. We cannot guarantee error-free performance regarding the privacy of your Personal Information and will not be liable for any indirect, incidental, consequential, or punitive damages related to its use or release.
14. Disclaimer of Liability
Your use of our services constitutes acceptance of our Privacy Policy. This policy, along with our Terms and Conditions, represents our entire agreement on privacy. We may update this policy periodically and notify you of changes by posting them on our platforms. Continued use of our services indicates acceptance of these changes. As per Article 77 of the GDPR, you have the right to lodge a complaint related to data processing with a supervisory authority in your country.
15. Consent and Policy Changes
By using our services, you agree to this Privacy Policy, which supersedes any previous versions. This policy should be read in conjunction with our Terms and Conditions and any additional applicable terms. We may update this policy periodically and notify you by posting the changes on our platforms. Continued use of our services after changes indicates acceptance. As per GDPR Article 77, you have the right to lodge a complaint with a supervisory authority.
